{"id":6593,"date":"2024-01-12T07:32:09","date_gmt":"2024-01-12T07:32:09","guid":{"rendered":"https:\/\/ganknow.com\/blog\/?p=6593"},"modified":"2024-02-23T08:43:25","modified_gmt":"2024-02-23T08:43:25","slug":"payment-fee-and-removal-of-minimum-donation-amount","status":"publish","type":"post","link":"https:\/\/ganknow.com\/blog\/payment-fee-and-removal-of-minimum-donation-amount\/","title":{"rendered":"Payment Fee and Removal of Minimum Donation Amount"},"content":{"rendered":"\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_73 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Contents :<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #ffffff;color:#ffffff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #ffffff;color:#ffffff\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ganknow.com\/blog\/payment-fee-and-removal-of-minimum-donation-amount\/#What_is_the_payment_fee_and_how_does_it_benefit_me\" title=\"What is the payment fee and how does it benefit me?\">What is the payment fee and how does it benefit me?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ganknow.com\/blog\/payment-fee-and-removal-of-minimum-donation-amount\/#How_does_the_payment_fee_work\" title=\"How does the payment fee work?\">How does the payment fee work?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ganknow.com\/blog\/payment-fee-and-removal-of-minimum-donation-amount\/#Coming_soon\" title=\"Coming soon\">Coming soon<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/ganknow.com\/blog\/payment-fee-and-removal-of-minimum-donation-amount\/#FAQ\" title=\"FAQ\">FAQ<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/ganknow.com\/blog\/payment-fee-and-removal-of-minimum-donation-amount\/#How_do_I_know_which_payment_option_to_choose\" title=\"How do I know which payment option to choose?\">How do I know which payment option to choose?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/ganknow.com\/blog\/payment-fee-and-removal-of-minimum-donation-amount\/#Will_it_affect_my_existing_membership_subscriptions_to_creators\" title=\"Will it affect my existing membership subscriptions to creators?\">Will it affect my existing membership subscriptions to creators?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/ganknow.com\/blog\/payment-fee-and-removal-of-minimum-donation-amount\/#Does_this_payment_fee_apply_to_Boost_or_Boost_plans\" title=\"Does this payment fee apply to Boost or Boost+ plans?\">Does this payment fee apply to Boost or Boost+ plans?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_the_payment_fee_and_how_does_it_benefit_me\"><\/span>What is the payment fee and how does it benefit me?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Our trusted payment partners levy a payment processing fee for each transaction made on our platform. This fee is used to cover the costs of processing your payment and protecting your account from fraud.<\/p>\n\n\n\n<p>In addition, Gank places priority on the safety of your payments and actively monitors for fraud and theft, in doing so we minimise costly chargebacks and improve the creator experience. We have a dedicated team to ensure payments to creators have no issues and are paid on time.<\/p>\n\n\n\n<p>Our secure process with our payment partners ensure we can offer your favourite local and international payment options and receive support from fans around the world.&nbsp;<\/p>\n\n\n\n<p>The introduction of the payment fee allows Gank to offer flexibility in pricing your shop listings, PPV, stream alerts and digital goods, we will lower the minimum amount of USD$2 on donations to USD$1 along with the payment fee implementation and remove the minimum on all shop, membership and PPV prices by April 2024.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_does_the_payment_fee_work\"><\/span>How does the payment fee work?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Different payment options will have different fees charged by our payment partners. Local payment wallet options and bank transfers typically have the lowest fee.  On the payment selection step, we highlight the payment option that has the lowest fee.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Coming_soon\"><\/span>Coming soon<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The rollout of payment fees and removal of minimum donation amount will be scheduled as follows:<\/p>\n\n\n\n<p>Vietnam &#8211; December 2023<\/p>\n\n\n\n<p>Thailand and Taiwan &#8211; End January 2024<\/p>\n\n\n\n<p>Singapore and Malaysia &#8211; End February 2024<\/p>\n\n\n\n<p>Indonesia and Philippines &#8211; End March 2024<\/p>\n\n\n\n<p>Rest of countries and removal of minimum amount for listings, memberships and PPV &#8211; early April 2024<\/p>\n\n\n\n<p>We understand that some creators would like to absorb the payment fee as a token of appreciation for their supporters. The flexibility for creators to choose whether they absorb the fees will be available for creators in the near future.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQ\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1700544029764\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"How_do_I_know_which_payment_option_to_choose\"><\/span>How do I know which payment option to choose?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>The average payment processing fee for local payments is around 1-2%, and credit card\/PayPal will be higher than that. Depending on your transaction amount, a clear label will be presented beside the payment method to indicate the cheapest fee.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1700544036121\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Will_it_affect_my_existing_membership_subscriptions_to_creators\"><\/span>Will it affect my existing membership subscriptions to creators?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No. Existing membership subscriptions will not be charged the payment fees. It will only be applied to new subscriptions, where the fee will be applied on the first subscription payment and subsequent renewal payments.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1700544044380\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Does_this_payment_fee_apply_to_Boost_or_Boost_plans\"><\/span>Does this payment fee apply to Boost or Boost+ plans?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No. This fee will not apply to Boost or Boost+ payments. You will still be able to subscribe to the plans at a fixed price in your local currency.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>What is the payment fee and how does it benefit me? Our trusted payment partners levy a payment processing fee for each transaction made on our platform. This fee is used to cover the costs of processing your payment and protecting your account from fraud. In addition, Gank places priority on the safety of your<\/p>\n","protected":false},"author":8,"featured_media":7542,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":{"0":"post-6593","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-guides"},"lang":"en","translations":{"en":6593},"amp_enabled":true,"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/ganknow.com\/blog\/wp-json\/wp\/v2\/posts\/6593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ganknow.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ganknow.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ganknow.com\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/ganknow.com\/blog\/wp-json\/wp\/v2\/comments?post=6593"}],"version-history":[{"count":16,"href":"https:\/\/ganknow.com\/blog\/wp-json\/wp\/v2\/posts\/6593\/revisions"}],"predecessor-version":[{"id":8113,"href":"https:\/\/ganknow.com\/blog\/wp-json\/wp\/v2\/posts\/6593\/revisions\/8113"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ganknow.com\/blog\/wp-json\/wp\/v2\/media\/7542"}],"wp:attachment":[{"href":"https:\/\/ganknow.com\/blog\/wp-json\/wp\/v2\/media?parent=6593"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ganknow.com\/blog\/wp-json\/wp\/v2\/categories?post=6593"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ganknow.com\/blog\/wp-json\/wp\/v2\/tags?post=6593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}